Najim
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New Process
The Core Ten Commandments of Article Creation Thou shall not create a duplicate Thou shall maintain the context of the customer Thou shall remember the audience Thou shall not reference a customer...
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How to add express shipment in an order?
If you want that your shipment is sent in 'Express', then when ordering select the 'UPS Express shipment' method in the '3. Shipping' options. If the shipping destination is outside the Europ...
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Is there an invoice before payment needed?
Normally, an invoice is automatically generated based on a payment of an order. However, it may happen that your company is not allowed by law to pay an order, but only an invoice. In this case, yo...
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What is the VAT rate applied on an order?
Based on the VAT exemptions, you can find some examples below with regards to the VAT charges on orders. Example 1 - Customer with valid VAT number from inside the European Union (e.g. Germany) A c...
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Who is eligible for VAT exemption?
When bms products are sold to a company located inside the European Union (except Belgium): And the customer (company) has a valid VAT number, then no VAT is charged. And the customer (company) do...
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How to add a voucher code in your account?
If you have received a paper voucher, then in order to benefit from it, you should add its code in your account. There are two ways to add a voucher code in your account: Adding the code in the 'M...
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What is a voucher?
This article covers the following topics: What is a voucher? Voucher types Voucher validity 1. What is a voucher? A voucher is simply a discount given by KNX Association in order to buy specific ...
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Available payment methods
In order to pay for a service or a product in an order you have to use at least one of the following payment methods: Online methods PayPal Credit/Debit cards (VISA, Mastercard, American Express, ...
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When is a product shipped?
Normally, a product is shipped within 1-3 business days after the payment reception by us. To ensure that we have received the payment, you can check in your account in order to find the respective...
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License transfer
You (or a staff member) has left the company and has a company’s license in his personal account, the license needs to remain in the company.In this case a transfer of the license from that account...